The TIC Team – Our Most Valuable Asset

Ray Thomas, Chief Operations Officer

Ray comes to The Insurance Centre with over 40 years insurance industry experience gained from Underwriting and Client advisory roles both in the UK and the Caribbean/Bermuda.

An Associate of the Chartered Insurance Institute Rays qualities lie in thoroughly understanding our clients business, insurance programme design and always putting the clients need first.

Passionate about customer service and ensuring good outcomes for our clients.

“If we have the best people and the best product with the best claims experience our reputation will continue to enhance. This is what we strive for every day.”

If he’s not in the office you may see him on the tennis or pickleball court.

Rosemae Penn-Simms, Manager of Operations

My insurance journey began in 1999, laying the foundation for a career built on service excellence and industry expertise, with a career in the insurance industry spanning more than two decades, I bring deep experience, market insight, and a client-first philosophy to every client I come into contact with.

Today, I am proud to be the longest-serving member of The Insurance Centre, having worked across multiple sectors of the business. My experience spans in underwriting support, policy analysis, client advisory services, and market placement which have contributed to our client’s protection with their assets and investments.

Whatever your insurance needs may be, I am here to assist with knowledgeable guidance and dependable service.